Our client is a luxurious homeware brand that manufactures bespoke high-end furniture as well as offering a carefully curated menagerie of interior décor and accessories to complete your project.
Job Summary:
- Office based Internal project management of site-based projects.
- Overall responsibility for Aftercare and transport resources for both site and supply only customers.
- Responsibility for scheduling installation and delivery assets, working closely with the Sales Order Scheduler and Production Management.
Responsibilities:
- Supervision of the Assistant
- Aftercare and Warranty issues. Scheduling of site-based work.
- Prioritising their work and objectives each week.
- It also includes any training or support required to achieve their tasks.
- Arranging cover and support for the role during any absence or holiday
- Pro-active, Single point of contact for customer PM’s to call off site deliveries and installations.
- Contract management for live projects, ensuring any variations or costs are captured and reported.
- Booking vehicles for timeslots on site.
- Booking all labour for surveys, loadouts, fitting and Project Management on site.
- Communicating all agreed product demand within standard lead times with the Factory Planning team.
- Reporting completed/signed off plots to the Finance Team and the Installation Manager
- Responsibility for contracts, insurance, and maintenance of all vehicles
- Promoting and maintaining health & safety in line with legislation and best practice.
- Responsible for staff appraisals, performance reviews, grievance and disciplinary.
- To oversee the reporting of weekly / monthly KPI’s.
- Commercial responsibility to achieve set budgets and work within agreed costs.
Qualifications & Experience:
- MS Excel, Word, Outlook, Microsoft Office
- CSCS to allow site attendance when required.
- Full driving licence
- Strong organisational skills
- Full understanding of transport and logistics requirements for a manufacturing environment
- Full understanding of how site works and the requirements to supply product and services to a schedule.