This role offers the opportunity to lead in a dynamic, luxury environment where your strategic input and sales expertise will directly impact business growth. You’ll work with a passionate team, engage with prestigious clients, and represent a brand known for exceptional craftship and design.
Key Responsibilities:
1. Sales Strategy & Revenue Growth:
• Develop and implement strategic sales plans to achieve and exceed revenue targets.
• Proactively engage with existing clients and identify new business opportunities to drive showroom sales.
• Lead the sales cycle from prospecting to closing, focusing on high-value deals within the luxury furniture market.
2. Key Account Management:
• Cultivate and manage strong relationships with UHNW private clients.
• Serve as the primary point of contact for key accounts, ensuring consistent client satisfaction and loyalty.
• Understand client needs to offer tailored solutions that align with brand offerings.
3. Team Leadership & Development:
• Oversee, mentor, and support the Showroom Executive & Saturday salesperson to ensure sales targets, service standards, and operational excellence are met.
• Foster a collaborative and high-performance culture within the showroom team.
• Provide regular feedback, training, and development opportunities to enhance team capabilities.
4. Business Development:
• Identify and pursue new business opportunities, partnerships, and collaborations to expand the client base.
• Represent the brand at events and networking functions to increase market visibility.
• Leverage industry trends and client feedback to inform business growth strategies.
5. Sales Analytics & Reporting:
• Monitor and analyze sales performance metrics, providing weekly insights to sales manager.
• Refine sales strategies and improve conversion rates as required.
6. Event Hosting & Client Engagement:
• Plan, lead, and host in-showroom client events, networking activities, and VIP visits.
• Create memorable experiences that strengthen client relationships and promote brand loyalty.
• Work closely with the marketing team to align showroom activities with broader brand campaigns.
7. Showroom Excellence:
• Ensure the showroom is always presented to the highest standard.
• Understand the showroom is a key sales tool for the business and take ownership.
• Oversee visual merchandising, display management, and create an environment that reflects the brand’s luxury image.
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Skills & Qualifications:
• Proven sales background, ideally within the luxury goods or high-end furniture industry.
• Strong track record of achieving and exceeding sales targets.
• Exceptional client relationship management skills with a focus on high-net-worth individuals.
• Leadership experience with the ability to motivate and guide a team.
• Strategic mindset with strong business acumen and the ability to identify growth opportunities.
• Excellent communication, negotiation, and presentation skills.
• Proficient in using CRM systems and data analytics tools to track performance.
Education and qualifications:
• Educated to A-Level standard or equivalent