Sales Account Manager

Are you an experienced Sales Account Manager with a strong track record in account management and sales? Join a dynamic company that leads the way in the security and temporary fencing industry, offering unbeatable service and competitive prices. This is an exciting opportunity as a Sales Account Manager to be part of a collaborative, customer-focused team!
 

The Role:

• As a Sales Account Manager, you will report to the Sales Manager and play a key role in the development and growth of a select list of customer accounts. 
• Promote the business and its products/services while collaborating effectively with other departments. 
• Manage multiple developing client accounts, building strong relationships and promoting a professional image consistent with the company’s core values. 
• Take initiative and demonstrate flexibility in a fast-paced, results-driven sales environment.

Responsibilities:

• Client Relationship Management: Build and maintain strong relationships with key accounts, provide support, and resolve issues promptly.
• Sales Management: Execute sales strategies, increase revenue through upselling/cross-selling, and achieve sales targets.
• Account Planning: Develop account plans, forecast sales, analyse market trends, and identify opportunities.
• Negotiation and Contract Management: Negotiate terms, manage contracts, and ensure compliance.
• Collaboration: Coordinate with internal teams, provide feedback, and ensure a seamless client experience.
• Client Education: Educate clients, provide resources, and maximise the use of offerings.
• Reporting and Analytics: Track KPIs, use data for insights, and drive improvement.
• Customer Retention: Implement loyalty programs, monitor satisfaction, and retain clients.
• Problem-Solving: Proactively address issues, manage critical situations, and ensure customer service excellence.
• Compliance and Documentation: Adhere to regulations, maintain accurate records, and ensure accountability.

Requirements: 

• Proven experience in sales and account management, with a track record of achieving sales targets. 
• Strong relationship-building skills and the ability to build trust with clients. 
• Excellent negotiation and communication skills.
• Organisational skills to manage multiple accounts and develop account plans. 
• Ability to analyse market trends, identify opportunities, and assess risks. 
• Familiarity with CRM systems and sales tools. 
• Strong customer service skills, with a focus on client satisfaction. 
• Ability to adapt to changing market conditions and client needs. 
• Team player with the ability to collaborate across departments.

Benefits:

• Competitive salary, plus bonus and commission
• Cycle to Work Scheme
• Discounts and Cash Back Benefits Platform
• Holistic Wellbeing Platform
• 24/7 Employee Assist Programme
• Fertility Support
• 33 Days Annual Leave (inclusive of Bank Holidays)
• Employee Product Discounts
• Recognition Rewards

Don’t miss the opportunity to join a thriving company and make an impact in a growing industry as a Sales Account Manager. If you’re ready for an exciting journey, apply today—we’d love to hear from you!